Return Policy – TechWave Gadgets

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At TechWave Gadgets, we strive to ensure that every product you receive meets your expectations. If you are not satisfied with your purchase, please review our return policy below.

🔁 Return Eligibility

You may request a return if:

You received a damaged or defective product
You received the wrong item
The product has a manufacturer defect
The product is significantly different from the description

📌 Return request must be made within 48 hours of receiving the product.

📦 Return Conditions

To be eligible for a return:

The product must be unused and in original condition
All original packaging, accessories, manuals, and invoice must be included
The product must not have any physical damage caused by the customer
The security seal (if applicable) must remain intact

❌ Non-Returnable Items

The following items are not eligible for return:

Used or damaged products (caused by customer)
Products returned without original packaging or accessories
Items purchased on special discount/clearance (if mentioned as non-returnable)
Change of mind after purchase

🔄 Return Process

Contact us within 48 hours via phone, WhatsApp, or email.
Provide your order number and clear photos/videos of the issue.
Our support team will review and confirm your return request.
After approval, return the product via our instructed courier service.

🚚 Return Shipping

If the issue is from our side (wrong/defective item), we will cover the return shipping cost.
If the return is not due to our mistake, the customer will bear the return delivery charge.