Help & FAQs – TechWave Gadgets

Welcome to the Help & FAQs section of TechWave Gadgets. Here you’ll find answers to common questions about ordering, delivery, payments, returns, and warranty.

🛒 How do I place an order?

You can place an order directly through our website by selecting your desired product, adding it to the cart, and completing the checkout process. After placing your order, our team will contact you for confirmation.

📞 How will my order be confirmed?

Our support team will confirm your order via phone call or WhatsApp using the number you provided during checkout.

🚚 How long does delivery take?

Inside Dhaka: 1–2 working days
Outside Dhaka: 2–4 working days
Delivery time may vary during holidays or special circumstances.

💳 What payment methods do you accept?

We accept:

Cash on Delivery (COD)
bKash
Nagad
Rocket
Bank Transfer

🔄 Can I return a product?

Yes, you can request a return within 48 hours if you receive a damaged, defective, or wrong item. The product must be unused and in original condition with packaging and invoice.

🛡️ Do your products have warranty?

Warranty depends on the product. Some items come with official brand warranty, while others include seller warranty. Warranty details are mentioned on the product page.