Warranty Policy – TechWave Gadgets
Powering Your Digital Lifestyle
At TechWave Gadgets, we are committed to providing high-quality tech products. Our warranty policy ensures that you receive proper support in case of manufacturing defects.
🛡️ Warranty Coverage
Warranty applies only to manufacturing defects.
Depending on the product, warranty may include:
-
Official Brand Warranty (if mentioned in product description)
-
Seller Warranty (Service Warranty)
-
Replacement Warranty (7 Days – if applicable)
📌 Warranty period varies by product and will be clearly mentioned on the product page or invoice.
📅 Warranty Period
-
Warranty starts from the date of purchase.
-
Customers must keep the invoice/receipt for warranty claims.
-
Without proof of purchase, warranty service may not be provided.
🔄 Warranty Claim Process
-
Contact our support team with your order number and issue details.
-
Provide clear photos/videos if required.
-
After verification, we will guide you through the warranty process.
-
Product may need to be sent to our service point or authorized service center.
❌ Warranty Does Not Cover
-
Physical damage (broken, cracked, burnt, water damage)
-
Damage caused by misuse or negligence
-
Unauthorized repair or modification
-
Accessories (charger, cable, earbuds, etc.) unless specified
-
Normal wear and tear
🚚 Service & Delivery Charges
-
If the issue is covered under warranty, service will be provided as per warranty terms.
-
Courier cost for sending the product for warranty service may need to be paid by the customer (unless otherwise specified).
⚠️ Important Notes
-
Warranty does not guarantee product replacement unless specifically mentioned.
-
In some cases, the product may be repaired instead of replaced.
-
Official brand warranty products must be claimed through the respective authorized service center.
📍 Contact Information
TechWave Gadgets
📞 Hotline: +8801304980006
💬 WhatsApp: +8801304980006
📧 Email: info@techwavegadgets.com
📍 Address: Dhaka, Bangladesh




