Warranty Policy – TechWave Gadgets

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At TechWave Gadgets, we are committed to providing high-quality tech products. Our warranty policy ensures that you receive proper support in case of manufacturing defects.

🛡️ Warranty Coverage

Warranty applies only to manufacturing defects.

Depending on the product, warranty may include:

  • Official Brand Warranty (if mentioned in product description)

  • Seller Warranty (Service Warranty)

  • Replacement Warranty (7 Days – if applicable)

📌 Warranty period varies by product and will be clearly mentioned on the product page or invoice.

📅 Warranty Period

  • Warranty starts from the date of purchase.

  • Customers must keep the invoice/receipt for warranty claims.

  • Without proof of purchase, warranty service may not be provided.

🔄 Warranty Claim Process

  1. Contact our support team with your order number and issue details.

  2. Provide clear photos/videos if required.

  3. After verification, we will guide you through the warranty process.

  4. Product may need to be sent to our service point or authorized service center.

❌ Warranty Does Not Cover

  • Physical damage (broken, cracked, burnt, water damage)

  • Damage caused by misuse or negligence

  • Unauthorized repair or modification

  • Accessories (charger, cable, earbuds, etc.) unless specified

  • Normal wear and tear

🚚 Service & Delivery Charges

  • If the issue is covered under warranty, service will be provided as per warranty terms.

  • Courier cost for sending the product for warranty service may need to be paid by the customer (unless otherwise specified).

⚠️ Important Notes

  • Warranty does not guarantee product replacement unless specifically mentioned.

  • In some cases, the product may be repaired instead of replaced.

  • Official brand warranty products must be claimed through the respective authorized service center.

📍 Contact Information

TechWave Gadgets
📞 Hotline: +8801304980006
💬 WhatsApp: +8801304980006
📧 Email: info@techwavegadgets.com
📍 Address: Dhaka, Bangladesh