Refund Policy – TechWave Gadgets
Powering Your Digital Lifestyle
At TechWave Gadgets, customer satisfaction is our top priority. Please read our refund policy carefully before making a purchase.
🔄 Return & Refund Eligibility
You may request a return or refund if:
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You received a damaged product
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You received the wrong item
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The product has a manufacturing defect
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The product is not as described
📌 You must inform us within 48 hours of receiving the product.
❌ Non-Refundable Situations
Refund or return will not be applicable if:
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The product is physically damaged by the customer
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The product is used or not in its original condition
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The original packaging, accessories, or invoice is missing
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Change of mind after purchase
📦 Return Process
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Contact us via phone, WhatsApp, or email within 48 hours.
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Provide your order number and clear photos/videos of the issue.
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Our support team will review and confirm the return request.
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After approval, return the product through our instructed courier service.
💰 Refund Process
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Once we receive and inspect the returned product, we will process the refund within 3–7 working days.
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Refund will be made via:
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Mobile Banking (bKash/Nagad/Rocket)
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Bank Transfer
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Or adjustment on next purchase (if agreed)
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🚚 Delivery Charge Policy
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Delivery charges are non-refundable unless the mistake was from our side.
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For approved defective/wrong items, return shipping cost will be covered by TechWave Gadgets.
📍 Contact Information
TechWave Gadgets
📞 Hotline: +8801304980006
💬 WhatsApp: +8801304980006
📧 Email: info@techwavegadgets.com
📍 Address: Dhaka, Bangladesh
